Returns Policy

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Advance Fire Exintinguisher Inc., accepts returns for most items within 30 days of delivery. Depending on the reason for the return, the customer may be responsible for return shipping costs and a 25% restocking fee. Before returning any item, please contact our customer service team for approval. If the return is due to our error, no additional costs will be incurred by the customer.

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Non-Returnable Items
We cannot accept returns for the following items:

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• Items returned more than 30 days after delivery.

• Items that have been opened or removed from their plastic wrap.

• Items that have been used, tampered with, or are not in their original condition.

• Items that are damaged, missing parts, or otherwise altered.

• Custom-made or made-to-order items

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Return to Sender Fees
If a package is returned to the sender, we will automatically process a refund to your credit card. This refund will exclude shipping costs, return fees, and a 25% restocking fee for the returned items.

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Exchange Policy
Exchanges are only available for items that are damaged, defective, or incorrectly shipped. We are unable to process exchanges for other reasons.  

 

To start a return, please contact us at advancefire@att.net. If your return is accepted, please use the original packaging the products came with and ship them back to:

 

​Advance Fire Extinguisher Inc.

833 W. Compton BlvdCompton,

CA 90220

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Always include your name, contact information, and order number inside or outside the shipping box/s. Once received, we will inspect your return to make sure the items were returned in their original state. Once your return is accepted, we will refund your order (minus shipping fees).   Items returned to us without first requesting a return will not be accepte  You can always contact us with any return-related questions at advancefire@att.net.  If you have any questions or need assistance with your return or exchange, please contact our customer service team.