Shipping Policy​

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All orders received on-line by Advance Fire Extinguisher, Inc. will be confirmed via e-mail or phone call at your request. Our office is open Monday through Friday from 8:00 AM until 5:00 PM Pacific  Standard Time.  Please feel free to contact us with any questions or comments you may have.

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Shipping Rates & Policies

On-line purchases include shipping rates and are based on USPS, UPS or freight Ground delivery.

Fire Extinguisher orders only:  We INCLUDE the shipping and hazmat shipping costs when ordering online at Advance Fire Extinguisher, Inc.   We cannot ship Fire Extinguishers outside of the Continental North America or any route that involves air transportation.  All fire extinguisher orders must ship via ground transport.  Pressurized extinguishers are considered hazardous materials and can not be shipped via the US. Postal Service (and therefore, APO or FPO addresses). Companies such as UPS and Fed-Ex require the shipper to be Hazmat certified.   In addition, extinguishers are heavy items. Once your order has been processed and shipped, we will notify you of your Tracking Number via e-mail.

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Customs Policy

International shipping is not available. All orders must originate and be shipped to US addresses.

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Out-Of Stock or Backordered Merchandise

Although most orders are shipped complete within 1-2 business days, occasionally an item is backordered. In these rare instances, you will be contacted via e-mail within three business days from the time you place your order. If an item is backordered you will have the option to either cancel the backordered product or have it shipped to you when available without incurring any additional shipping charges.

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Cancellation Charges

Due to manufacturer's policies, non-stock and special order material cannot be canceled once the order has been placed with the factory in most cases. In a few cases, canceled orders for special material, non-stock sizes or special sizes are subject to cancellation charges ...based on factory and/or distributor expense and material used.

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Shortage or Damage in Transit

Please open your shipment when delivered and confirm that your order is complete and that all material in your order is undamaged before signing for receival. This is especially important when glass products are involved. If your order is damaged, note this on the shipping tag and refuse any boxes containing damaged products (please take receipt of boxes containing undamaged products). Contact us immediately. Failure to contact us within 7 days of receipt of goods constitutes acceptance.  See our Return Policy.

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